Terms and conditions
Welcome to Caico Cotton. By shopping at www.caicocotton.com you automatically agree to our terms & conditions, we therefore ask you to read our terms and conditions before beginning your shopping journey at Caico cotton.
Shipping and handling
At Caico cotton we strive to deliver your orders as fast as possible from the moment you place your order.
We try to do our very best to dispatch your order within 1-3 working days, from the time you place your order.
Orders are not shipped on weekends and holidays.
When your order has been dispatched you will receive a confirmation by email, on the same day, you will receive a tracking number by email, (directly from the courier).
Caico Cotton cannot be held liable for any delays with the shipping company or local customs. However, you are always welcome to contact us by mail to help you track your order.
Goods to most other EU countries and countries outside EU will be sent with Post Nord and delivery may take up to 4 -7 days.
All our packages are sent as insured parcels.
All shipments abroad are delivered by DHL and sent as an insured package and business mail, which means that the package cannot be sent as a gift to non-EU countries in an attempt to avoid local taxes and duties.
Please note depending on your order and your country, you will be liable to pay local taxes and import duties on receipt of your order, for which Caico cotton cannot be held responsible.
If you have paid for a product without receiving it, we ask you to contact us, so we trace the package and correct possible errors.
You can expect to receive your package:
- Within 1-3 business days for delivery in Denmark
- Within 4-5 business days for delivery in Europe
- Within 5-7 business days for delivery outside Europe